An AI sales agent built for personal injury firms.
In plaintiff work, speed isn't an advantage — it's the whole contest. Accident inquiries come in at 2am from a hospital waiting room, and they go to whichever firm answers. ClientCloser replies in seconds, screens for viability, and books the consultation while the other firms are still asleep.
The case goes to whoever answers first.
Injured people don't wait, and they don't leave voicemails. They fill out three forms, text two numbers, and retain whoever calls them back first — usually within the hour. Every minute your intake line is unattended is a signed case going somewhere else, and your marketing spend went with it.
Answers in seconds, day or night
Accident inquiries don't respect business hours. ClientCloser replies immediately at 2am on a holiday weekend — the exact moments your competitors are relying on an answering service.
Screens for case viability
Establishes incident date, injury severity, treatment status, insurance coverage, fault, and whether any statute of limitations issue is in play — so your intake team only calls the cases worth calling.
Filters out the non-cases kindly
Expired claims, no-injury fender-benders, and matters outside your practice get a courteous, respectful reply and a referral path — without consuming a single minute of your team's time.
A real inquiry, handled
This is the kind of after-hours message that used to wait until morning — now it doesn't.
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Questions plaintiff firms ask
Yes. You define the criteria — incident date windows, injury thresholds, venue, case types you don't take — and ClientCloser declines politely and offers a referral path instead of routing a non-case to your intake team.
It captures the incident date and flags anything approaching the limits you configure, so a time-sensitive case is escalated immediately rather than sitting in a queue overnight.
No. It will explain that you work on contingency and what that means in general terms, but it never estimates a settlement figure or the strength of a claim — those go to an attorney, every time.
No — and that boundary is configured before launch, not left to the model's discretion. ClientCloser handles intake: what you do, how you work, what an engagement typically involves, and when you're available. Anything requiring professional judgment is escalated to a licensed member of your team, and it states plainly that no attorney-client relationship is formed by the conversation.
It tells the prospect it will check with the team, captures the question and their contact details, and routes the conversation to your staff. It won't guess or invent an answer to keep the chat going — in this industry a confident wrong answer is far more expensive than an honest handoff.
Most firms are live within a week. You share your case criteria, intake questions, referral rules, and screening thresholds once during onboarding — we handle the training, the channel connections, and the calendar sync, and you approve everything before it goes live.
Yes. Conversations and contact data are encrypted in transit and at rest, with role-based access controls and retention periods your firm configures. Intake conversations frequently include medical and incident details, and they're treated accordingly.
Yes. You set the fee ranges it may quote, the claims it can't make, the disclaimer it leads with, and the tone it uses before it goes live — and every transcript is logged so you can review conversations and refine its responses over time.